Organizations need fast, low-cost solutions for enabling employees to comply with legal, corporate, and IT requirements. They need a holistic approach to enterprise mobility, as more staff bring their own devices to work and expect IT to support them-while IT maintains the security and integrity of corporate data and applications on those devices.
Find out what CITO Research has to say about ...
Businesses and employees are now using mobile devices in ways not envisioned as recently as a year ago. Personal device ownership and usage in the enterprise is growing rapidly, and more businesses than ever before are facing the challenge of how to fully provision, manage and secure mobile devices in their corporate environments. Desktops, laptops, smartphones and tablets are coming together and ...
The next wave of mobility is coming at us in the form of mobile applications. If your organization is serious about enabling its employees with mobile applications, it needs a way to select, distribute, and manage those applications.
Email, Dropbox, and other file sharing services have been huge boons for productivity in recent years. Sadly, they also present some of the greatest dangers for document loss and data leakage.
Smart companies are realizing a vital part of any mobile device management strategy is to mitigate risk by sealing these security holes in document sharing and finding new ways to enhance information ...
Android phones dominate the consumer market. However, security concerns around the dreaded word "fragmentation" has left many IT departments telling employees to "leave their Androids at the door."
White Paper Usability Part 2 of 3: Usability for Customers
Usability Part 2 of 3: Usability for Customers
Sara James Principal Analyst Project Performance Corporation October 2010 This is Part 2 of a 3-part white paper series on usability. Part 1 focuses on usability from the perspective of employee impact, Part 2 on customer impact, and Part 3 on where the two meet. Each of these define clear ...
Driving the Real Value from a CRM Solution in a High-Volume Contact Center Sponsored by: Amdocs and IBM
Customer retention has become a key priority at most businesses, both large and small. While new customer acquisition is expensive, reacquisition of disaffected customers is much more expensive and may in fact be impossible in some cases. One of the most serious factors disrupting the flow of ...
Finally, a Simple Way to Deploy a Customer Contact Center
Packet8 Complete Contact Center dramatically simplifies the task of de- ploying a contact center
Why Choose an Complete Contact Center? A recent article in the Harvard Business Review reported that increasing customer retention rates by 5% increased profits 25% to 95%.This article underscores an important business fact: the role of the ...
Today’s I.T helpdesk serves a complex and varied set of responsibilities. Helpdesk technicians are expected to address issues ranging from simple tasks such as showing users how to format documents in Microsoft Word to solving involved SAP reporting issues. Many helpdesks are setup as the “single and first point of contact” for all internal customer service issues. This presents a growing ...
In today’s challenging environment, management needs all the operational information it can get in order to make informed decisions. The more timely the information, the more useful it is. As information ages it becomes more and more useless. Information that is months old is totally useless to management in most industries. Information that is weeks old might not be useless but it is pretty ...
Join MaaS360 to learn best practices for enabling your employees to securely access corporate email, contacts, calendars and corporate data from their ...
Company descriptions and contact
information are quoted
from the company's website or other promotional information. JAZ'D is not responsible for
the accuracy
of this information. Unless specifically noted, JAZ'D is not sponsored by, affiliated with
or otherwise
connected with any of the listed companies.
